About the drive features about wds online learning center package contents system requirements. Sending customer support your log files if you have a problem with the my book live drive, complete the online form on the support page to generate a log and send it to wds customer support team. There is a small note in the user manual in the section accessing my book live using itunes that says the itunes server scans any shares that have the media serving setting enabled, including the public share by default. Summary of contents for western digital my book live. Wd my book usb3 will not work worked at one time ever since an windows update was installed have not been able to get it to work. How to recover files from wd my book external hard drive. My cloud home is an easytouse personal cloud storage device that plugs directly into your wifi router at home so you can save all your digital content in one central place. Windows 10 wont recognize mybook microsoft community. In device manager it is not recognized and also is not in the disk management. Download the latest firmware update compressed file for your wd tv media player. Mybooklive appears under the shared section in itunes, but each time i try to play any of the files, in the mybooklive music subfolder through itunes, nothing happens. The mybook live is delivered with a lenny linux based system.
Wd my book external drive not working external hardware. I also went into the device manager and unchecked the option to allow the computer to turn of this. I currently have a zp90 connected to my amp and like many would like to access my itunes via the app without the need to boot up my pc. The drive speed is more than adequate for what i use it for my itunes music library. Posted on 201405 by michael milette november 16, 2016. Essential edition, home edition, office edition, mirror edition, studio edition, premium edition, elite edition, pro edition, av dvr live edition, and the world edition. The my cloud app also integrates with other cloud services, providing a centralized location for all. When we first began to test my book live on our wireless network, we were pleased itunes instantly recognized my book live, and displayed it as a shared volume right below our list of devices, offering access to music wed placed on it. Why isnt my wd my book external hard drive being recognized. Fff files to the root top level of a portable usb drive. Apr 21, 2007 yes, i was having the same problem and was using the same fix until i upgraded the wd firmware. So i backed up the win 7 again and went to the laptop to restore to a new folder and the. Read speeds up to 2000mbs to decrease load times and get you into the game faster. Can someone tell me what the itunes server feature of the mycloud nas is supposed to do.
Network access problems my book live duo wd community. And with automatic photo and video backup to your personal cloud storage, it helps reliably store your irreplaceable moments so you can free up space on your tablet or smartphone. Western digital s mybook drives are very convenient and popular storage options, but if the drive stops working then you might have success by giving it a quick. Connect the usb drive to the wd tv media players usb port. I moved itunes music in my book live and load it with no problems in itunes but without albumillustrations. Western digital my book is a sleek series of western digital wd external hard drives. I can access the admin account on my router but that is the limit of my knowledge. Disk utility fails to format the drive as max os x extended journaled with a format failed. Wd mionet remote access technology lets you accesses your files anywhere, anytime. Well i followed all the steps in your post under ive read here, but i still cant get any music, tv or video files to show up even though i copied many e.
Download easycloud for wd my cloud and enjoy it on your iphone, ipad, and ipod. Started getting cannot connect to server message, wd my book. Wd2go cloud storage accounts are not associated with my cloud or my book live accounts. I have followed one of the faqs on the western digital web site which mentions accessing the shared storage manager and followed the procedure for creating a shared directory same problem at. Windows 8 pro wd my book live duo with firmware version. The problem until now was, that the controller board didnt accept third party drives to function with. When i load itunes, i click the little icon in the top left corner and change it to wdmycloud and when once it loads and connects, itunes only loads a handful of songs rather than my 18,000 song library.
Unfortunately, the itunes side of the equation is currently more problematic. I just got the r9000 and am trying to attache a 4 gb western digital mybook which is also new. So after it was almost finished downloading it says that i am out of disk space. Like the earlier question i have a 1tb western digital my book hard drive and when i plug it in to the usb port the computer detects and the instillation wizard pops up saying that it has been successfully installed but i cannot find my hard drive. Western digital my book problem question and answer dti. Unlike some other people with this problem, my hard drive isnt showing up on my pc windows 7 or my husbands macbook air, and although it has a flashing blue light when plugged in, it isnt making that spinning sound, which has me worried it might be a gonner. Find low everyday prices and buy online for delivery or instore pickup.
My book live from media players accessing my book live using itunes enjoy photos, music, and videos through a. Western digital my book live user manual pdf download. Maybe you used the drive from a western digital my book enclosure in your nas and now you have a spare one. Download wd2go cloud and enjoy it on your iphone, ipad, and ipod touch. When we first began to test my book live on our wireless network, we were pleaseditunes instantly recognized my book live, and displayed it as a shared volume right below our list of devices, offering access to music wed placed on it. The upgrade permanently fixed my problem and negated the need for me to periodically touch a file on the wd.
This service creates a virtual music library on the device and treats it as an itunes repository, making it possible to stream media files from the my book. Now why not take this book in your hand and share the content in your way. Upgrade your home network with a mediastreaming, backup. First i have to move the two libraries from the mac to the my book live mbl. Another nas thread wd my book live sonos community. The first time this happened, i found an obscure firmware update at western digitals forums. Sending customer support your log files if you have a problem with the my book live drive, complete the online form on the support page to generate a log and send it to wd s customer support team.
I never had a long wait time before someone picked up, and whoever answered was very patient and helpful. Twice now i have had problems formatting a new western digital my book external drive under 10. Wd external hard drive keeps connecting and disconnecting. I get peretual log in screens see below i get this over and over again what does work. Also anyone using sonos along with a ps3 can you tell me if it will all. Western digital my book live 1tb network storage connection.
The problem is that the wd smartward created its own hard drive partition its full and. Western digital mybook hard drive shutting down periodically. White lights expands the access choices to include nfs, ftp, an itunes server. Wd tv will automatically detect if there is a new firmware upgrade on the usb drive. Heres some more info it doesnt show up in my computer or disk management however. If your product is not listed above, please visit the product page. Nov 03, 2011 unfortunately, the itunes side of the equation is currently more problematic. Remote access to itunes and iphoto on wd my book live. Accessing my book live using itunes itunes media server overview with the itunes media server, you or anyone connected to the my book live can use itunes to play music files stored on it. Tips for getting started with the wd my book backup drive. The cloudbox ties with western digitals my book live for best backup features in this foursome, starting with a version of genie timeline for the pc, intego for the mac, and boxto. If you have a wd mycloud or mybook live nas, you can connect to it via ftp to transfer files much faster than the normal windows explorer network transfer. Hi yesterday i started getting an error message saying there was a problem. Wd service and support should you encounter any problem, please give us an opportunity to address it before returning this product.
Store all your familys itunes music on the drive, find the drive on any. How to back up your computer automatically with mybook live and. Lees recensies, vergelijk klantbeoordelingen, bekijk schermafbeeldingen en lees meer over wd my cloud. My wd 2tb external hard drive accidentally fell last week so i bought a new external hard drive and transfer the files from the old to the new. Ive only had it for a couple months and now its not showing up on my macbook pro. Ive tried to check though the forum for a solution without much luck.
Countless hours trying to get wd my book usb3 to work on usb3. Wd my book essential drive not recognized on my mac. I also cant see it on my computer with a different cable and power source they work fine for my own my book. Western digital my book wdbacg0020hch user manual pdf. Well i got the pop up that says my itunes needs to be updated. Wd have been rolling out drive firmwares and they specifically mention this issue with the latest version supposedly fixing this, i tried with the latest firmware and the problem was certainly not fixed. I backed everything up on windows 7 pc which crashed. I bought brand new wd caviar green hard disks and put them into my book world edition ii white light case but surprisingly it doesnt work or even start. Hi guys, i have western digital external hdd 2 tb green that seems to have stopped working.
The my book world edition is also a great multimedia server supporting both itunes and dlna. I bought the wd mycloud duo with the hopes of having my own big cloud. What happens is i plug in my drive to power and the drive. I can access the drive from the network if i use the ip address instead of the name. Store files securely with this 4tb western digital my book hard drive. How to fix bricked wd my book world edition white light or. After it was recognized by my surface book and software was installed, i opened the wd app. Western digitals mybook drives are very convenient and popular storage options, but if the drive stops working then you might have success by giving it a quick. Today i just buy my western digital my book live 1tb network storage this is first time im using wd nas i successfully installed windows 7. Learn more with 76 questions and 169 answers for wd my book 4tb external usb 3. I can see it in usb settngs and added it as an approved device. With windows 10 i went to settings, devices, connected devices, add a device. I checked disk utility to see if it shows up there and it doesnt. R9000 readyshare does not recognize wd mybook netgear.
Tips for getting started with the wd my book backup drive posted on 201405 by michael milette november 16, 2016 there isnt a lot of documentation that comes in the box with the wd my book drive. But now when i connect this hard drive old one in my mac, the icon doesnt show up on the it usually does and i cannot open the hard drive at all. With the my cloud home app, you can access, upload and share your content from. I already went into power settings and disabled the usb selective suspend settings but that didnt solve the problem. I am not an apple fanboy, but i started using itunes program back in 2005 when i got an ipod.
Have had a 2t wd my book on continuously for about 4. Most technical support questions can be answered through our knowledge base or email. He has had experience with the my book live unit without the wd software and believes it works well for backing up. The itunes music is kept and maintained in a folder named itunes media by the itunes program. Supports all wd my cloud devices, including older models like mybook live. Download my cloud home and enjoy it on your iphone, ipad, and ipod. Then, the problem is that the iphoto library is organized in a strange way and if i dont use iphoto software i cannot display its various events properly, so, on iphoneipad if i. The my book live has been more trouble than its worth. I plug it in and nothing happens, no bling sound or any indication that it was even plugged in. May 01, 2010 another wd my book problem not sure if i should start a new thread on this or not, but since it is a wd my book issue, am posting as reply. Within 5 seconds my drive was recognized by the app, and it works just like it has on all of my devices. Then windows updates again and the same problem occurs. Another wd my book problem not sure if i should start a new thread on this or not, but since it is a wd my book issue, am posting as reply. Ok so i am running windows service pack 3, and i recently got a my book essential 2tb external hard drive that included wd smartware.
Our latest edition features visual, easytouse, automatic, continuous backup software and drive lock security protection. Hi guys, is the wd my book live still the weapon of choice when it comes to a nas. This was a problem many people had with the sharespace though the firmware for that is on its way well be doing a followup article. A problem with some of the western digitals my book external hard drives is that they have a spindown functionality built into their firmware. Hey, im having problems with my 1 tb wd my book essential drive external usb hdd. Another option is to manually generate a system log and save or email.
Western digital my book world edition 2tb home network storage. My book is a series of external hard drives produced by western digital. Dec 16, 2016 if you have a wd mycloud or mybook live nas, you can connect to it via ftp to transfer files much faster than the normal windows explorer network transfer. My book essential user manual about your wd drive 1 about your wd drive welcome to your my book essential external hard drive, an elegant, highcapacity storage solution for all the chapters of your di gital life. The problem was that the win7 machine at locks on some of the files so they didnt copy. Wd wdh1nc0n 1tb my book world edition network hard drive. My wd external hard drive keeps connecting and disconnecting every second or so. I cannot access the drive from the network using the assigned name of the drive. While wd says that the my book live is capable of data transfer speeds. I recently deleted my itunes helper log in item as it seemed uneccesary but. Nov 29, 2015 my wd external hard drive keeps connecting and disconnecting every second or so.
May 21, 2010 hey, im having problems with my 1 tb wd my book essential drive external usb hdd. Fix a western digital my book drive formatting problem. Using the western digital my book hard drive facilitates our lifes, you can take your favourite media data or any important files to anywhere when you need them. Any of my itunes issues originate from itunes program and of course, they are reflected on my wd dl2100 nas. Its a western digital my book world edition 2tb, worked perfectly until yesterday. Designed to meet wds demanding requirements for durability, shock tolerance, and longterm reliability, we back up pun intended. Avoid western digital external drives builtin spin down. Wd my book external drive not working posted in external hardware. Hi folks, a friend of mine has given me his my book to test for him. The one great thing about my book live is that tech support is really good when reached by phone.
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